If you’ve just moved to Poland, you’ll quickly notice the red postboxes and the familiar logo of Poczta Polska — the Polish Post.
It’s one of the oldest institutions in the country, founded all the way back in 1558, but today it operates with modern systems, online tracking, and digital services.
Whether you’re sending a letter home or a parcel across Poland, this step-by-step guide will help you do it easily and confidently.
✉️ How to Send a Letter
Sending a letter in Poland is simple. Here’s how it works:
1️⃣ Buy an envelope – You can find them at kiosks, stationery shops, or at the post office.
2️⃣ Write your letter and seal it inside the envelope.
3️⃣ Visit the nearest post office (Poczta Polska).
4️⃣ At the counter, say:
👉 “Poproszę znaczek na list.” (I’d like a stamp for a letter.)
5️⃣ Stick the stamp in the top-right corner.
6️⃣ Drop the envelope into a red postbox or hand it to the clerk.
💡 Tip:
If you want to track your letter, ask to send it as registered mail:
👉 “Chciałbym wysłać list polecony” (I’d like to send a registered letter.)
You’ll receive a receipt and tracking number to monitor its delivery online.
📦 How to Send a Package
Need to send a parcel? Here’s how to do it correctly:
1️⃣ Pack your items securely in a cardboard box and seal it with tape.
2️⃣ Go to the post office and say:
👉 “Chciałbym wysłać paczkę.” (I’d like to send a package.)
3️⃣ The clerk will ask for the recipient’s address and phone number.
4️⃣ Choose the type of delivery — regular, priority, or insured.
5️⃣ Pay for your shipment and keep your receipt and tracking number.
You can track your parcel anytime online at:
🔗 emonitoring.poczta-polska.pl
🔎 How to Track Your Shipment
1️⃣ Visit emonitoring.poczta-polska.pl
2️⃣ Enter your tracking number
3️⃣ You’ll see whether your shipment has been posted, is on the way, or already delivered.
📬 If the status says “awizo”, it means the postman couldn’t find you at home.
You can then pick up your parcel at the post office — just bring your ID.
🕓 Other Ways to Send or Receive Packages
Apart from the traditional post, Poland offers many convenient options:
📦 InPost Parcel Lockers – open 24/7, easy to use with the mobile app.
⛽ Orlen Paczka – send or collect packages in Żabka shops or Orlen gas stations.
🚚 Courier companies – DPD, DHL, UPS, or FedEx can pick up parcels directly from your home or a nearby pickup point.
⚠️ Be Careful About
✅ Always double-check the address, postal code, and phone number.
✅ Take a photo of your tracking number.
✅ Seal your parcel tightly so nothing moves inside.
💡 Helpful Tip
Post office employees are used to helping foreigners.
If you don’t speak Polish fluently, simply say:
👉 “Nie mówię dobrze po polsku, proszę o pomoc.”
(I don’t speak Polish well, please help me.)
They’ll gladly assist you with a smile 😊
💬 Have Questions?
Leave a comment below — we’ll help you understand how it all works!
Sending letters or packages in Poland can be easy once you know the basics. 🇵🇱📦
