What is e-Doręczenie?
e-Doręczenie = National System of Electronic Delivery used by public institutions and many businesses in Poland.
Messages sent this way are legally equivalent to a registered letter with return receipt.
Each message is electronically signed and includes formal proof of delivery (date + time).
How e-Doręczenie works — step by step
Public offices or registered companies send official documents to a secure electronic mailbox (e-box).
To access messages you sign in using an official login method (e.g., internet banking, Profil Zaufany / ePUAP, or mObywatel).
Every notice is digitally signed and the system provides a timestamped proof of delivery.
If the recipient cannot receive electronically, a secure hybrid print-and-post service delivers paper copies.
Who must use e-Doręczenie (and important dates)
From 1 Oct 2024 — many public institutions (universities, NFZ, state authorities) and some professionals must use e-Doręczenie.
From 1 Jan 2025 — more public bodies and listed professionals must adopt electronic delivery.
Company registration rules:
New companies registered in CEIDG or KRS after 1 Jan 2025 receive an e-Doręczenie address automatically.
CEIDG companies registered before 31 Dec 2024 must have an address by 1 Oct 2026.
KRS companies registered before 1 Jan 2025 must have one by 1 Apr 2025.
Additional rollout phases extend to courts, prosecutors and other bodies in later stages.
Tip: Always check official dates relevant to your business or profession — rules differ for companies, self-employed and public offices.
Hybrid delivery — what happens if you don’t have an e-box
Not all private individuals are required to create an e-Doręczenie inbox.
If an official sender cannot deliver electronically, postal hybrid providers (e.g., Poczta Polska’s secure printing service) will print and mail the document.
Hybrid copies are produced under strict security and are treated as official delivery.
How to check whether an office already uses e-Doręczenie
The Ministry maintains an online searchable database where you can check if an office has an e-Doręczenie address (search by office name or REGON).
Check the database regularly — it is updated frequently.
How to create your own e-Doręczenie account
Go to the official registration service (use government portals).
Sign in using an accepted identity method: Login.gov.pl, Profil Zaufany / ePUAP, trusted internet banking login, or mObywatel app.
Registration is free. Commercial intermediaries exist but may charge fees.
Keep your login method secure — messages are legally binding.
Early problems reported — and how to avoid them
Early rollout users reported occasional glitches (slow downloads, duplicate messages, frequent logins).
Practical advice: check your e-box daily, save delivery confirmations (screenshots or PDFs), and keep copies of any time-sensitive documents.
Practical tips for foreigners and businesses
Business owners: check your company registration date — it determines when e-Doręczenie becomes mandatory.
If you prefer paper for now: ensure your postal address is up to date for hybrid delivery.
Use secure login options (Profil Zaufany or bank login) to reduce access issues.
Save delivery receipts — they have legal value and prove when you received a notice.
FAQ (quick answers)
Q: Is e-Doręczenie legally binding?
A: Yes — messages delivered via e-Doręczenie are equivalent to a registered letter with return receipt.
Q: Can I refuse to register?
A: Some private individuals are not required to register, but companies and certain professions must. Hybrid delivery will be used when e-delivery is not possible.
Q: What if I miss an important deadline?
A: If you miss a deadline because of a delivery issue, collect proof (screenshots, emails) and contact the sender immediately. Seek legal advice for urgent matters.
Final checklist — what to do today
Check whether offices you interact with already use e-Doręczenie (search by name/REGON).
If you run a business, confirm your registration deadlines and set up an e-box if required.
Use a secure login method (Profil Zaufany / trusted bank login / mObywatel).
If you receive an electronic notice, save the delivery confirmation and act quickly on deadlines.
